Terms of Service
Last updated August 13, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you and Creator Software Inc., doing business as Creator ("Company," "we," "us," or "our"), operating at joincreator.co. By accessing or using Creator, you agree to be bound by these Terms. If you do not agree, do not use the Services.
Creator provides a platform connecting brands with UGC creators, influencers, and athletes for content campaigns.
Structure of These Terms
These Terms are divided into three parts. If there is a conflict, the applicable Part II or Part III controls for that user type.
Part I — General Terms (apply to all users)
Part II — Additional Terms for Brands
Part III — Additional Terms for Creators
Part I
General Terms
1. Definitions
2. Eligibility
3. Accounts
4. Nature of the Platform
5. Privacy
6. User Content
7. TikTok Integration
8. Acceptable Use
You may not use the Services to create, upload, post, publish, promote, distribute, transact, or facilitate any content, campaign, product, or service described below.
8.1 General Prohibited Activities
You may not:
- ·Use the Services for unlawful or deceptive purposes
- ·Misrepresent your identity, audience, capabilities, or the nature of a campaign, deliverable, or transaction
- ·Circumvent Creator's payment system by transacting off-platform (see Sections B5 and C6)
- ·Harass, threaten, bully, defame, or abuse other users or any individual or group
- ·Post or distribute another person's private or identifying information without consent
- ·Scrape, reverse engineer, or interfere with the Services
- ·Introduce malware, phishing schemes, spam, or other harmful or deceptive technical activity
- ·Engage in chargeback abuse, transaction laundering, or process payments on behalf of an undisclosed third party
- ·Provide false, inaccurate, or incomplete identity, tax, or business information during onboarding or verification
- ·Engage in money laundering, sanctions evasion, or the financing of illegal activity
8.2 Prohibited Content
You may not use the Services in connection with:
- ·Adult Content — pornography or sexually explicit material of any kind; content depicting, describing, or promoting sexual acts or intended to cause sexual arousal; nudity or partial nudity used for sexual gratification; escort or sexual services or solicitation of the same; adult products, adult entertainment, or adult-oriented subscription content; or any content that sexualizes minors (see Section 8.3).
- ·Violent Extremism — content that promotes, endorses, supports, glorifies, or facilitates terrorism, violent extremist groups, or hate groups; incites, threatens, or glorifies acts of terrorism or mass violence; celebrates violence against any individual or group; recruitment, fundraising, or propaganda for violent extremist causes; or content promoting hate or discrimination based on race, ethnicity, national origin, religion, disability, disease, age, sexual orientation, gender, or gender identity.
- ·Other Restricted Content and Activity — illegal goods or services, or any activity violating applicable law; regulated or restricted products where prohibited, including illegal drugs, controlled substances, drug paraphernalia, tobacco, vaping products, and prescription pharmaceuticals sold without authorization; weapons, including firearms, ammunition, explosives, and related components or accessories, where their promotion or sale is restricted; gambling or games of chance where prohibited or unlicensed; fraud, deception, or misleading claims, including false endorsements, fake reviews, deceptive advertising, or unsubstantiated health, financial, or performance claims; infringement of intellectual property, including unauthorized use of copyrighted works, trademarks, or another person's name, image, or likeness; and self-harm content, including material that promotes suicide, self-injury, or disordered eating.
8.3 Protection of Minors
We prohibit any content that sexualizes, exploits, endangers, or is otherwise harmful to minors, including child sexual abuse material ("CSAM"). This prohibition is absolute and admits no exception. We report suspected CSAM to the National Center for Missing & Exploited Children (NCMEC) and cooperate with law enforcement. Where a Creator is a minor, participation must comply with Section 2 and all applicable NIL rules and laws, including any required parental or guardian consent, and Brands must ensure Campaigns directed at minor Creators are age-appropriate and free of age-restricted products.
8.4 Payment Provider Compliance
All payment activity on the Services is additionally subject to the terms and acceptable use policies of our payment providers, including Stripe.
9. NIL and Student-Athlete Campaigns
Where a Campaign involves a student-athlete's name, image, or likeness ("NIL"):
(a) The Creator is solely responsible for compliance with all applicable NIL laws, their institution's policies, and their conference's or league's rules, and for obtaining any required institutional disclosures, consents, or approvals before accepting or performing the Campaign.
(b) Brands may not direct NIL Campaigns at student-athletes involving age-restricted or eligibility-affecting products, including alcohol, tobacco, vaping, cannabis, gambling or sports wagering, adult content, weapons, or ingestible products implicating athletic-association banned-substance rules.
(c) Creator Software Inc. acts solely as a technology platform and brand-side facilitator. We do not act as an athlete's agent, do not determine or verify NIL eligibility, and assume no responsibility for any user's individual regulatory or institutional obligations.
(d) All NIL Campaigns must comply with FTC endorsement-disclosure requirements. Creators are responsible for disclosing paid partnerships in all content where required.
(e) Creators represent that participation in any NIL Campaign does not violate their institution's, conference's, or league's rules, and that they have obtained any approvals those rules require.
10. Third-Party Services
11. Electronic Notices
12. DMCA / Copyright
If you believe content on Creator infringes your copyright, send a written DMCA notice to support@joincreator.co including:
- ·Identification of the copyrighted work claimed to have been infringed
- ·Identification of the allegedly infringing material and its location
- ·Your contact information
- ·A statement of good faith belief that the use is not authorized
- ·A statement, under penalty of perjury, that the information is accurate and you are authorized to act
- ·Your physical or electronic signature
Users may submit a counter-notification as permitted by the DMCA, and we will process such counter-notifications in accordance with applicable law.
We may remove or disable access to allegedly infringing content without prior notice and may terminate accounts of repeat infringers.
13. Enforcement
Creator Software Inc. may monitor use of the Services. If we determine, in our sole discretion, that a user has violated these Terms, we may, with or without notice:
- ·Remove or disable access to offending content
- ·Suspend or terminate the user's account
- ·Withhold, reverse, or refund payments as appropriate
- ·Report the activity to our payment providers, regulators, or law enforcement
Reporting Violations. If you become aware of content or activity that violates these Terms, report it to support@joincreator.co. We investigate reports promptly and take appropriate action.
14. Disclaimer
15. Limitation of Liability
16. Indemnification
17. Dispute Resolution
Informal Resolution. The parties agree to attempt to resolve disputes informally for at least 30 days before initiating arbitration.
Arbitration. Disputes will be resolved by binding arbitration administered by the American Arbitration Association. Brands use AAA Commercial Rules; Creators use AAA Consumer Rules. Arbitration shall take place in Delaware unless otherwise required by law.
Class Action Waiver. Claims may only be brought individually. Class and representative actions are expressly waived.
Injunctive Relief. Either party may seek injunctive relief for IP misuse or unauthorized platform use. This Dispute Resolution section survives termination of these Terms.
18. Governing Law
19. Term and Termination
20. Force Majeure
21. Miscellaneous
22. Changes
Part II
Additional Terms for Brands
B1. Brand Authority
B2. Campaign Responsibility
You are responsible for ensuring your campaigns are accurate, lawful, and compliant with FTC endorsement guidelines, CAN-SPAM, TCPA, and applicable privacy and data protection laws. You agree to defend, indemnify, and hold harmless Creator Software Inc. from claims arising from your campaigns or communications with creators.
Where a Campaign involves a student-athlete Creator's name, image, or likeness ("NIL"), see Section 9 (NIL and Student-Athlete Campaigns) for additional requirements.
B3. Relationship with Creators
B4. Payments
B5. Non-Circumvention
B6. Content Approval
B7. Publicity
Part III
Additional Terms for Creators
In this Part, "you" and "Creator" refer to you as an individual using the Services — not to Creator Software Inc., the Company that operates them.
C1. Onboarding
C2. Independent Contractor
C3. Compliance
You must comply with Campaign briefs, FTC endorsement disclosure guidelines, and all applicable laws and regulations governing advertising and endorsements. You are responsible for disclosing paid partnerships in all content where required by law.
Where a Campaign involves your name, image, or likeness ("NIL") as a student-athlete, see Section 9 (NIL and Student-Athlete Campaigns) for additional requirements.
C4. Content Ownership and IP
C5. Payments
Payments are processed through third-party payment processors. You must complete identity verification to receive payouts. Creator Software Inc. may delay, withhold, suspend, or reverse any payout if:
- ·A brand disputes Deliverables within the acceptance window
- ·A brand's payment fails, is reversed, or is subject to a chargeback
- ·Creator Software Inc. reasonably suspects fraud or violation of these Terms
- ·Deliverables are removed, made private, or fail to meet Campaign requirements
- ·Required by law, a payment processor, or platform policy
Creator Software Inc. does not guarantee payment. Your remedy for non-payment is against the applicable brand, subject to our dispute resolution processes.
C6. Non-Circumvention
C7. Creator Warranties
You warrant that your Deliverables:
- ·Are original or properly licensed
- ·Do not infringe third-party intellectual property rights
- ·Comply with all applicable disclosure and advertising laws
C8. No Guarantee of Work
Contact
Creator Software Inc.
support@joincreator.co
joincreator.co
