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Terms of Service

Last updated August 13, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you and Creator Software Inc., doing business as Creator ("Company," "we," "us," or "our"), operating at joincreator.co. By accessing or using Creator, you agree to be bound by these Terms. If you do not agree, do not use the Services.

Creator provides a platform connecting brands with UGC creators, influencers, and athletes for content campaigns.

Structure of These Terms

These Terms are divided into three parts. If there is a conflict, the applicable Part II or Part III controls for that user type.

Part I — General Terms (apply to all users)

Part II — Additional Terms for Brands

Part III — Additional Terms for Creators

Part I

General Terms

1. Definitions

"Brand"means Any company, agency, or organization using the Services to post campaigns, request deliverables, or engage creators.
"Creator"means Any individual using the Services to apply for, accept, or perform creative services or submit deliverables. This is distinct from Creator Software Inc., the Company that operates the Services.
"Campaign"means A project, job, posting, or engagement offered through the Services.
"Deliverables"means Content or outputs created for a Campaign, including videos, photos, posts, edits, raw files, or similar.
"User Content"means Content submitted, posted, or uploaded by a user.
"Services"means The Creator platform, website, and all related features and tools.

2. Eligibility

Adult users must be at least 18 years old and legally capable of entering a binding contract. Creators who are minors under applicable law may participate only with the consent of a parent or legal guardian, who must accept these Terms on the minor's behalf and remains responsible for the minor's compliance with them. All Campaigns involving a minor Creator must be age-appropriate, and Brands may not direct campaigns at minors that involve age-restricted products (including alcohol, tobacco, vaping, gambling, or adult content). If using the Services on behalf of a company, you represent that you have authority to bind that company to these Terms.

3. Accounts

You are responsible for maintaining accurate account information and keeping your login credentials secure. You are responsible for all activity under your account. Notify us immediately at support@joincreator.co of any unauthorized access or security breach.

4. Nature of the Platform

Creator Software Inc. provides a technology platform only. We do not guarantee outcomes, earnings, campaign selection, or continued availability of the Services. We are not a staffing agency, employer, or party to agreements between brands and creators.

5. Privacy

Our Privacy Policy is incorporated into these Terms. By using the Services, you consent to our data practices.

6. User Content

You retain ownership of your User Content. By submitting content, you grant Creator Software Inc. a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, and transferable license to use, host, reproduce, distribute, and display it solely to operate and improve the Services. You represent that you have all rights necessary to grant this license and that your content does not violate law or third-party rights.

7. TikTok Integration

If you connect your TikTok account, you authorize Creator to access your basic profile information and account statistics as permitted by TikTok's API. We do not post to your account without your explicit action. You may disconnect at any time from your profile settings.

8. Acceptable Use

You may not use the Services to create, upload, post, publish, promote, distribute, transact, or facilitate any content, campaign, product, or service described below.

8.1 General Prohibited Activities

You may not:

  • ·Use the Services for unlawful or deceptive purposes
  • ·Misrepresent your identity, audience, capabilities, or the nature of a campaign, deliverable, or transaction
  • ·Circumvent Creator's payment system by transacting off-platform (see Sections B5 and C6)
  • ·Harass, threaten, bully, defame, or abuse other users or any individual or group
  • ·Post or distribute another person's private or identifying information without consent
  • ·Scrape, reverse engineer, or interfere with the Services
  • ·Introduce malware, phishing schemes, spam, or other harmful or deceptive technical activity
  • ·Engage in chargeback abuse, transaction laundering, or process payments on behalf of an undisclosed third party
  • ·Provide false, inaccurate, or incomplete identity, tax, or business information during onboarding or verification
  • ·Engage in money laundering, sanctions evasion, or the financing of illegal activity

8.2 Prohibited Content

You may not use the Services in connection with:

  • ·Adult Content — pornography or sexually explicit material of any kind; content depicting, describing, or promoting sexual acts or intended to cause sexual arousal; nudity or partial nudity used for sexual gratification; escort or sexual services or solicitation of the same; adult products, adult entertainment, or adult-oriented subscription content; or any content that sexualizes minors (see Section 8.3).
  • ·Violent Extremism — content that promotes, endorses, supports, glorifies, or facilitates terrorism, violent extremist groups, or hate groups; incites, threatens, or glorifies acts of terrorism or mass violence; celebrates violence against any individual or group; recruitment, fundraising, or propaganda for violent extremist causes; or content promoting hate or discrimination based on race, ethnicity, national origin, religion, disability, disease, age, sexual orientation, gender, or gender identity.
  • ·Other Restricted Content and Activity — illegal goods or services, or any activity violating applicable law; regulated or restricted products where prohibited, including illegal drugs, controlled substances, drug paraphernalia, tobacco, vaping products, and prescription pharmaceuticals sold without authorization; weapons, including firearms, ammunition, explosives, and related components or accessories, where their promotion or sale is restricted; gambling or games of chance where prohibited or unlicensed; fraud, deception, or misleading claims, including false endorsements, fake reviews, deceptive advertising, or unsubstantiated health, financial, or performance claims; infringement of intellectual property, including unauthorized use of copyrighted works, trademarks, or another person's name, image, or likeness; and self-harm content, including material that promotes suicide, self-injury, or disordered eating.

8.3 Protection of Minors

We prohibit any content that sexualizes, exploits, endangers, or is otherwise harmful to minors, including child sexual abuse material ("CSAM"). This prohibition is absolute and admits no exception. We report suspected CSAM to the National Center for Missing & Exploited Children (NCMEC) and cooperate with law enforcement. Where a Creator is a minor, participation must comply with Section 2 and all applicable NIL rules and laws, including any required parental or guardian consent, and Brands must ensure Campaigns directed at minor Creators are age-appropriate and free of age-restricted products.

8.4 Payment Provider Compliance

All payment activity on the Services is additionally subject to the terms and acceptable use policies of our payment providers, including Stripe.

9. NIL and Student-Athlete Campaigns

Where a Campaign involves a student-athlete's name, image, or likeness ("NIL"):

(a) The Creator is solely responsible for compliance with all applicable NIL laws, their institution's policies, and their conference's or league's rules, and for obtaining any required institutional disclosures, consents, or approvals before accepting or performing the Campaign.

(b) Brands may not direct NIL Campaigns at student-athletes involving age-restricted or eligibility-affecting products, including alcohol, tobacco, vaping, cannabis, gambling or sports wagering, adult content, weapons, or ingestible products implicating athletic-association banned-substance rules.

(c) Creator Software Inc. acts solely as a technology platform and brand-side facilitator. We do not act as an athlete's agent, do not determine or verify NIL eligibility, and assume no responsibility for any user's individual regulatory or institutional obligations.

(d) All NIL Campaigns must comply with FTC endorsement-disclosure requirements. Creators are responsible for disclosing paid partnerships in all content where required.

(e) Creators represent that participation in any NIL Campaign does not violate their institution's, conference's, or league's rules, and that they have obtained any approvals those rules require.

10. Third-Party Services

The Services may integrate with third-party services including TikTok, Stripe, and others. Creator Software Inc. is not responsible for third-party services, outages, or actions.

11. Electronic Notices

Creator Software Inc. may communicate with you via email, in-app notifications, or other electronic means. We do not guarantee the delivery, timing, or receipt of any communications and shall not be liable for any failure or delay in transmission, including due to spam filters, carrier limitations, or technical issues.

12. DMCA / Copyright

If you believe content on Creator infringes your copyright, send a written DMCA notice to support@joincreator.co including:

  • ·Identification of the copyrighted work claimed to have been infringed
  • ·Identification of the allegedly infringing material and its location
  • ·Your contact information
  • ·A statement of good faith belief that the use is not authorized
  • ·A statement, under penalty of perjury, that the information is accurate and you are authorized to act
  • ·Your physical or electronic signature

Users may submit a counter-notification as permitted by the DMCA, and we will process such counter-notifications in accordance with applicable law.

We may remove or disable access to allegedly infringing content without prior notice and may terminate accounts of repeat infringers.

13. Enforcement

Creator Software Inc. may monitor use of the Services. If we determine, in our sole discretion, that a user has violated these Terms, we may, with or without notice:

  • ·Remove or disable access to offending content
  • ·Suspend or terminate the user's account
  • ·Withhold, reverse, or refund payments as appropriate
  • ·Report the activity to our payment providers, regulators, or law enforcement

Reporting Violations. If you become aware of content or activity that violates these Terms, report it to support@joincreator.co. We investigate reports promptly and take appropriate action.

14. Disclaimer

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." CREATOR SOFTWARE INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

15. Limitation of Liability

To the maximum extent permitted by law, Creator Software Inc. will not be liable for indirect, incidental, consequential, or punitive damages, including lost profits or data. Our total liability will not exceed the greater of (a) $100 or (b) the amount you paid us in the six months before the claim.

16. Indemnification

You agree to defend and indemnify Creator Software Inc. from claims arising out of your use of the Services, your User Content, your breach of these Terms, or your violation of law or third-party rights.

17. Dispute Resolution

Informal Resolution. The parties agree to attempt to resolve disputes informally for at least 30 days before initiating arbitration.

Arbitration. Disputes will be resolved by binding arbitration administered by the American Arbitration Association. Brands use AAA Commercial Rules; Creators use AAA Consumer Rules. Arbitration shall take place in Delaware unless otherwise required by law.

Class Action Waiver. Claims may only be brought individually. Class and representative actions are expressly waived.

Injunctive Relief. Either party may seek injunctive relief for IP misuse or unauthorized platform use. This Dispute Resolution section survives termination of these Terms.

18. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules.

19. Term and Termination

These Terms remain in effect while you use the Services. Creator Software Inc. may suspend or terminate access at any time, with or without cause. Upon termination, your right to use the Services ceases immediately. Provisions that by their nature should survive termination will survive, including Sections 6, 11, 14, 15, 16, 17, and 18.

20. Force Majeure

Creator Software Inc. is not liable for delays or failures caused by events beyond our reasonable control, including acts of God, government actions, internet outages, or changes to third-party platform APIs or policies.

21. Miscellaneous

These Terms constitute the entire agreement between you and Creator Software Inc. If any provision is held invalid or unenforceable, it shall be enforced to the maximum extent permissible and the remaining provisions shall remain in full force and effect. Creator Software Inc. may assign these Terms freely. Your rights under these Terms may not be assigned without our prior written consent.

22. Changes

We may update these Terms. We will notify you of significant changes by email or in-app. Continued use after changes means you accept them.

Part II

Additional Terms for Brands

B1. Brand Authority

You represent that you have authority to bind your organization to these Terms.

B2. Campaign Responsibility

You are responsible for ensuring your campaigns are accurate, lawful, and compliant with FTC endorsement guidelines, CAN-SPAM, TCPA, and applicable privacy and data protection laws. You agree to defend, indemnify, and hold harmless Creator Software Inc. from claims arising from your campaigns or communications with creators.

Where a Campaign involves a student-athlete Creator's name, image, or likeness ("NIL"), see Section 9 (NIL and Student-Athlete Campaigns) for additional requirements.

B3. Relationship with Creators

Creator Software Inc. is not a staffing agency. Creators are independent contractors — not employees of Creator Software Inc. or any brand. No employment, agency, partnership, or fiduciary relationship is created. Any agreement between a brand and a creator is solely between those parties. Creator Software Inc. is not a party to it and disclaims all liability arising from it.

B4. Payments

Creator Software Inc. charges a 15% platform fee on all campaign deals. You authorize us to charge your stored payment method for subscription fees, creator compensation, taxes, and applicable enforcement amounts. All payments are non-refundable unless expressly stated. Creator Software Inc. does not act as an escrow agent, trustee, or fiduciary.

B5. Non-Circumvention

You must pay creators exclusively through Creator for work sourced through the platform. Off-platform payments intended to avoid fees may result in liquidated damages of $2,500 per creator per occurrence, immediate account suspension, and legal action.

B6. Content Approval

You have 5 days to accept or reject submitted Deliverables. Upon full payment and acceptance (or deemed acceptance after 5 days), all intellectual property in the Deliverables transfers to you.

B7. Publicity

You grant Creator Software Inc. permission to use your company name and logo for case studies and marketing unless you opt out by emailing support@joincreator.co.

Part III

Additional Terms for Creators

In this Part, "you" and "Creator" refer to you as an individual using the Services — not to Creator Software Inc., the Company that operates them.

C1. Onboarding

You must complete account setup and payment verification to receive payouts.

C2. Independent Contractor

You are an independent contractor of the brand — not an employee of Creator Software Inc. or any brand. You control your own methods, timing, and tools, subject to Campaign requirements and applicable law. You are responsible for all taxes and expenses. Any agreement between you and a brand is solely between the two of you. Creator Software Inc. is not a party to it.

C3. Compliance

You must comply with Campaign briefs, FTC endorsement disclosure guidelines, and all applicable laws and regulations governing advertising and endorsements. You are responsible for disclosing paid partnerships in all content where required by law.

Where a Campaign involves your name, image, or likeness ("NIL") as a student-athlete, see Section 9 (NIL and Student-Athlete Campaigns) for additional requirements.

C4. Content Ownership and IP

Deliverables you create for a Campaign are owned by the brand upon acceptance and payment. You assign all rights in Deliverables to Creator Software Inc. for assignment to the brand. Your background IP remains yours but is licensed as necessary for the brand to use the Deliverables. You waive moral rights to the extent permitted by law.

C5. Payments

Payments are processed through third-party payment processors. You must complete identity verification to receive payouts. Creator Software Inc. may delay, withhold, suspend, or reverse any payout if:

  • ·A brand disputes Deliverables within the acceptance window
  • ·A brand's payment fails, is reversed, or is subject to a chargeback
  • ·Creator Software Inc. reasonably suspects fraud or violation of these Terms
  • ·Deliverables are removed, made private, or fail to meet Campaign requirements
  • ·Required by law, a payment processor, or platform policy

Creator Software Inc. does not guarantee payment. Your remedy for non-payment is against the applicable brand, subject to our dispute resolution processes.

C6. Non-Circumvention

You may not accept off-platform payment for work sourced through the Services. Violations may result in forfeiture of unpaid amounts, account termination, and legal action.

C7. Creator Warranties

You warrant that your Deliverables:

  • ·Are original or properly licensed
  • ·Do not infringe third-party intellectual property rights
  • ·Comply with all applicable disclosure and advertising laws

C8. No Guarantee of Work

Creator Software Inc. does not guarantee campaign selection, income, or ongoing opportunities.

Contact

Creator Software Inc.
support@joincreator.co
joincreator.co